Delivery Information

UK

We offer two fixed rate services for shipping: Standard (Royal Mail) and Express (DHL). 

Royal Mail First Class Post	1-3 working days*	£ 4.95
DHL Express	1 working day*	£ 10.95

Please place UK Express orders before 3pm Monday - Friday for next business day delivery.

*Please note: orders are not sent out over the weekend

We will make every effort to dispatch goods within two working days, usually this means you will receive your goods within five working days of making your order, provided the goods are in stock. If an item is out of stock we will notify you via email.

Europe 

We are sorry to say that while we try to understand the new GPSR requirement starting on 13 December, we have decided to temporarily pause all shipping to the EU and Norther Ireland. We hope to return to normal shipping as soon as possible.

Overseas (Rest of World including Norway & Switzerland)

Shipping costs are calculated at checkout based on the weight of your total order. Once your order has been dispatched you will receive a tracking reference via email.

Overseas orders are sent via DHL and Royal Mail

DHL Int Express (Courier Service)	2-7 working days
DHL Packet Tracked (Mail Service)	6-12 working days
Royal Mail Tracked (Mail Service)	7-14 working days

We make every effort to dispatch goods within two working days. If an item is out of stock we will notify you via email.

Please note there may be local duty and/or taxes payable on goods delivered outside the UK. Any such charges are your responsibility.

Order Tracking

Royal Mail Overseas orders usually arrive within 7-14 working days, they are sent via Internationally Signed / Tracked & Signed Mail, you will be emailed a tracking reference once your parcel has been dispatched.

DHL Express Overseas orders usually arrive within 2-7 working days, you will be emailed a tracking reference once your parcel has been despatched.

Please Note there may be local duty and/or taxes payable on goods delivered outside the UK. Any such charges are your responsibility.

Part Deliveries

We endeavour to ship all items in an order together. If for any reason an item is not available we will process and dispatch the remainder of your order separately. Regardless of the number of deliveries you receive, you'll only be charged the shipping amount that was originally quoted to you at the time you placed your order. Items available for pre-order or which are temporarily out of stock will be dispatched separately with no additional postage charge.

If you have any queries or wish to discuss your order, please email us at shop@roh.org.uk 

Print On Demand - Custom Prints

Prints are made to order by King & McGaw so please allow 5 working days for unframed prints and 10 working days for framed printed to be made up. Delivery information below:

UK Royal Mail Recorded Delivery	1-3 working days
Europe	paused*
Overseas UPS	Please email for delivery times

*Shipping to Europe is currently on pause for all Print on Demand items.

If you have any queries about our Print on Demand service or wish to discuss your order, please contact us at shop@roh.org.uk  

Print On Demand - T-shirts

Our Print on Demand T-shirts are made to order by Teemill. Delivery information below (Times includes 3 working days for production):

UK Royal Mail	4-8 working days
Europe	paused
Overseas	10-15 working days

 

*Shipping to Europe is currently on pause for all Print on Demand items.